Privacy Policy

This Privacy Policy explains how Avengers Casino may collect, use, store and protect information about players who visit the website, create an account or use the available services. It is intended to give players in Australia clear information about privacy practices and the choices available to them. By using the website, players should read this policy together with the applicable terms and conditions and any notices shown when information is collected.

Avengers Casino holds a gaming licence from Curaçao eGaming under reference number 8048/JAZ, with SSL/TLS encryption applied to player data and financial transactions.

Information we may collect

Avengers Casino may collect information that is needed to provide an online gaming account, operate the website and meet applicable legal and security requirements. The information collected will depend on how a player uses the website, which services are requested and the choices made about communications and cookies.

Account and contact details

When a player registers or updates an account, the site may handle details such as a name, date of birth, residential information, username, password, telephone details and email address. It may also record account preferences, responsible gambling settings, communication choices and information provided when contacting customer support. Some details are required to create or maintain an account, while other information may be optional.

Identity and verification information

To confirm identity, age, eligibility or the source of funds where appropriate, the site may request verification documents and related information. This can include copies or details from identity documents, proof of address, images, account history and information used for checks. These checks help protect players, prevent misuse of accounts, support anti-fraud measures and meet obligations that apply to gambling services.

Payment and transaction records

The site may handle information about deposits, withdrawals, payments, gaming activity, account balances, transaction dates and related records. Payment providers may process payment details on their own systems. Avengers Casino may receive enough information to confirm and manage a transaction, but payment information is handled in accordance with the relevant payment process and security controls.

Technical, device and usage data

When a player visits the website, technical information may be collected automatically. This may include an IP address, browser type, operating system, device identifiers, language settings, approximate location, pages viewed, access times, referral information and records of interactions with the website. This information can help maintain website functionality, identify unusual activity, improve performance and understand how the services are used.

How information is used

Personal information is used only for purposes connected with operating the website, providing services and managing the relationship with players. The purposes may include the following:

Creating, administering and securing player accounts.
Processing requested deposits, withdrawals and other account transactions.
Confirming identity, age and eligibility, and completing verification checks.
Detecting, investigating and preventing fraud, money laundering, collusion, abuse, unauthorised access and other suspicious activity.
Providing customer support, responding to questions and handling complaints or disputes.
Maintaining accurate account, gaming and transaction records.
Meeting legal, regulatory, tax, financial crime, responsible gambling and record-keeping requirements that apply to the services.
Monitoring website performance, troubleshooting technical issues and improving features, content and user experience.
Protecting the security, rights and property of players, the website and relevant service providers.
Sending service messages, account notices, security alerts and other communications needed to administer an account.
Sending marketing communications where permitted and where the player has provided consent or another lawful basis applies.

Information may be combined from different parts of the website to keep records accurate, assess security risks and provide consistent support. Automated tools may be used to identify unusual patterns or help with verification and fraud prevention. Where appropriate, a player may have the opportunity to ask for a review of a decision that has a significant effect on their account.

Marketing choices

Players can choose whether to receive promotional communications where an opt-out option is available. A player can usually unsubscribe by using the link in a marketing message or by contacting support. Even after marketing is stopped, essential service, security or account-related messages may still be sent because they are necessary to provide the services.

Sharing, security and retention

Avengers Casino may share relevant information with trusted service providers where this is necessary to operate the website or complete an activity requested by a player. Depending on the service, recipients may include payment and banking providers, identity and verification providers, technology and hosting providers, customer support tools, fraud prevention services, professional advisers and organisations involved in security or compliance checks. These parties should receive only information relevant to their role and are expected to handle it securely and appropriately.

Information may also be disclosed where required or permitted to protect players, investigate suspected unlawful activity, respond to a valid legal request, enforce applicable terms, resolve a dispute or protect the website and its users. If the website or related operations change ownership or structure, information may be transferred as part of that change, subject to appropriate privacy protections.

Security measures

Reasonable technical, administrative and organisational measures are used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, account security procedures, monitoring, secure transmission and limited access for staff and providers who need information for their duties. No online service can guarantee absolute security, so players should use a strong, unique password, keep login details private and contact support promptly if they suspect unauthorised account activity.

Storage and retention

Personal information may be stored by Avengers Casino or its service providers in Australia or other locations, depending on the systems used to operate the website. Appropriate steps should be taken to protect information when it is handled across borders. Information is kept only for as long as it is needed for the purposes described in this policy, unless a longer period is required or permitted.

Closing an account does not always mean that all records can be deleted immediately. Some account, identity, payment, gaming, security or transaction records must be kept for a period required by law or for legitimate security, dispute resolution and compliance purposes. Once information is no longer required, it should be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

Cookies and your privacy rights

Cookies and similar technologies

The website may use cookies and similar technologies to keep sessions working, remember preferences, support account security, understand website traffic and improve performance. Some cookies may be placed by service providers that help provide analytics, security, payment or other website functions. Cookies can contain information about a browser or device and may be linked with account or usage information where appropriate.

Players can manage or restrict cookies through their browser settings. Blocking or deleting cookies may affect sign-in, security features or the availability of some website functions. Browser settings also provide information about existing cookies and may allow a player to receive a notification before cookies are stored.

Your privacy rights

Subject to applicable requirements and reasonable verification of identity, players may ask about the personal information held about them and request that it be handled in certain ways. Available rights may include access to personal information, correction of inaccurate or incomplete information, deletion of information that is no longer needed, and withdrawal of consent to marketing. A request to delete information may be limited where records must be retained for legal, security, transaction, dispute or responsible gambling purposes.

To exercise these rights, or to ask a privacy question, contact support@avengerscasino.best. Please describe the request clearly and provide enough information to help locate the relevant account. For security, additional information may be requested to confirm that the request is made by the account holder. Requests will be considered and handled within a reasonable timeframe, subject to applicable requirements and any necessary exceptions.

Changes to this policy

This Privacy Policy may be updated when the website, services, technology or privacy requirements change. The latest version will be made available on the website, with the effective date or other notice shown where appropriate. Players should review this page from time to time. Continued use of the website after an update indicates that the player has read the revised policy, to the extent permitted by law.